Privacy Policy
We (also referred to as “We,” “Us,” or “Our”) are dedicated to protecting your personal data and privacy.
This Privacy Policy explains how we collect and store the information you provide through the Sulong Tradex website (the “website”).
We will uphold these principles:
- To be transparent about how we collect and process your personal information:
Our goal is to empower you to make informed decisions about how we collect and process your personal data. That's why we created this website. We use various methods and procedures to provide you with clear, relevant information about personal data usage.
If we determine you need specific details, we'll provide them at the appropriate time and date.
We’re delighted to answer any questions you may have and to clarify any limitations imposed by law. You can reach us via email at the address below: info@sulong-tradex.com
- Personal data will be used exclusively for the purposes outlined in this policy.
Personal Data may be processed by us for a variety of purposes, including providing access to this website and connecting you with third-party trading platforms (the 'Services'); enhancing, maintaining, and securing the site; protecting our rights and interests; complying with legal and regulatory requirements; and conducting administrative and business activities to support the delivery and use of the Services.
We also process personal data to better understand your preferences and needs.
- To employ robust tools that safeguard your personal data rights:
To support the exercise of your rights, we offer extensive resources. Contact us anytime to request your Personal Data. We can correct or delete it, restrict its use for specific or general purposes, or transfer it to you or a third party. We will promptly accommodate your requests.
- Protect your personal data:
While we cannot guarantee complete security of your personal data, we will continue to employ a variety of methods and techniques to safeguard it.
Our privacy and security policy is comprehensive.
1. The Scope?
This policy outlines the types of personal data a company collects from individuals and explains how it processes, secures, and shares that data with third parties.
This Policy pertains to information related to an identified or identifiable natural person. An identifiable natural person is someone who can be directly recognized or whose identity can be inferred from a combination of additional information we hold or can access.
The Policy defines “processing” as any operation that involves the use or collection of personal data. It includes the management, structuring, and storage of personal data.
Our services are intended for general audiences and are not designed for use by anyone under the age of 18. We do not knowingly seek or collect information from, nor permit access to, any person under 18 years old. If we become aware that we have gathered information about minors, we will promptly erase it.
2. What personal data do we hold about you?
When you access our services or channels, or visit our website, we collect personal data. In some cases, you may be asked to provide this information directly. Otherwise, we gather it by analyzing how you use our channels or by receiving data from third-party partners.
3. Disclosure of personal information to the company is voluntary and carries no consequences.
You’re not required to provide any personal data. However, in certain cases, choosing not to supply personal data may prevent us from providing services or limit user access to the website.
4. What kind of personal data do we collect? When you visit our website, we will collect the following personal information:
This includes detailed records of your online activity—such as page visits and navigation history—traffic data (including IP address, traffic patterns, and the exact date and time of access), your chosen language, software crash logs, browser type, and device information (including model and operating system). None of this information is deemed private or personally identifiable, and it cannot be used to identify you.
Personal Data We Receive from You: Any personal data you voluntarily provide to us when using our service to connect with a third-party online trading platform.
Personal information you provide directly to third-party platforms to facilitate trade: this includes your full name, address, phone number, and email address.
5. Legal Basis and Justification for Processing Personal Data
Your personal data is processed by the company for the purposes outlined in this section and in compliance with the applicable legal basis.
Without a valid legal basis, the company cannot use your personal data. The legal grounds on which the company may process your personal data are:
- You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the website so we can transfer it to a third-party trading platform.
- The Company or a Third-Party may process personal data to meet their legitimate interests. For example, this may be necessary to improve our services or to defend legal claims.
- Processing must comply with legal obligations.
Contact us by email for more information on the processing required to safeguard legitimate interests.
Below is a list of reasons and legal grounds on which we may process the personal data you provide.
To share your personal information with third parties at your request to access digital trading
If you request it, we may collect personal data from you and share it with third-party companies.
You have provided consent for the processing of your personal data for one or more purposes.
Personal data is required to address your requests, questions, or concerns about our services.
The company's legitimate interests or those of a third party must be processed.
To fulfill any legal, administrative, or judicial obligation, personal data is processed in accordance with legal requirements.
Processing is necessary to comply with legal obligations.
We may use personal data to enhance our services. This may include, among other things, crash or malfunction reports collected in relation to those services.
Processing is required to uphold the company’s legitimate interests or those of a third party.
Preventing Fraud and Misuse of Our Services
To fulfill our service requirements, we handle activities including back-office functions, business development, strategic decision-making, oversight mechanisms, and other related tasks.
The company’s legitimate interests or those of a third party must be processed.
To conduct rigorous analysis and guide decision-making on a variety of issues, we employ a broad spectrum of analytical techniques, including statistical methods.
Processing must serve either the company’s legitimate interests or those of a third party.
To safeguard our assets, rights, and interests—as well as those of third parties—we have implemented HTML0 to establish and defend legal claims; personal data may be processed to protect our rights, interests, or assets, or those of third parties, in compliance with applicable laws, regulations, agreements, conditions, terms, and policies.
The legitimate interests of the company, as well as those of any third party, must be processed.
6. Transfer of Personal Data to a Third Party
The company may also provide personal data, IP address information, and analysis of user experiences to third-party companies that offer services to us, such as hosting and storage providers.
You may also request that we disclose specific personal data about you to third-party trading platforms. When you do so, we will share the personal data you’ve provided with them. Their use of your information is governed by their own privacy policies, and your data may be shared across multiple platforms.
The Company may share personal data with related entities or business partners. This provides the resources required to enhance and improve the products and services it offers to customers.
In the event that it is necessary to protect third-party rights or assets, The Company may disclose personal data to regulatory, local, or other official authorities.
We may also share your personal data with potential investors or buyers, or with lenders to the company or any affiliated group company, in connection with a proposed transaction—such as the transfer or sale of assets—or as part of any merger, restructuring, consolidation, or bankruptcy involving the company or any other group business.
7. Cookies and services from third-party providers
Third-party services, such as advertising providers and analytics firms, may be used. These providers may also use cookies or other technologies.
Cookies are small text files placed on your device whenever you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and customize products and services you may enjoy. Cookies also support statistical and analytical functions.
Some of the cookies we use are session cookies, which are temporarily downloaded to your device and expire when you close your browser. Other cookies are persistent and remain on your device for a period of time after you close your browser. These cookies help the website recognize returning users and allow you to revisit the site more easily.
Types of cookies:
We may use them according to their purpose:
Cookies are essential for functionality
These cookies are essential for accessing the features you’ve requested and for navigating our website. They allow us to provide the information, products, and services you’ve requested.
They are required for your device to download and stream data, allowing you to navigate the website, use its features, and revisit pages you’ve previously viewed.
Cookies gather personal data, including your username and last login date, to verify your login status on the site.
Session cookies are removed when you close your web browser.
Functionality cookies
Cookies allow us to recognize you each time you visit our site and store your preferences.
They remain valid until expiration and are retained even after you close your browser.
Cookies for performance
We use cookies to gather statistical data on our site’s performance and enhance it. They also enable us to analyze our website.
Cookies store anonymized data that is not linked to any identifiable individual.
Some cookies are removed when you close your browser, while others persist indefinitely.
Cookies have been blocked or removed
To disable or remove cookies, adjust your browser’s settings. Below are links to guide you through the process for some of the most popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
However, please note that some or all of the website’s functionality and features may not work as expected if this occurs.
ONLINE TRACKING NOTICE
The Company will retain your personal data for as long as necessary to fulfill the processing purposes outlined in this policy, or for any additional periods permitted by applicable laws, regulations, policies, or orders.
We will share your information with third-party trading platforms for 12 months. With your consent, we will extend this sharing for another 12 months.
We regularly review the Personal Data we retain to ensure it is no longer needed.
9. Transfers of personal information to third-party countries or international organizations
Your personal information may be transferred to other countries (for example, to a third country, meaning any country other than your place of residence) or to international organizations or jurisdictions. The Company takes all necessary steps to protect the personal data you provide and ensures that you can assert your rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has recognised as providing adequate protection for personal data under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under viro Article 46(2)(a).
- The transfer was conducted in accordance with the EU Commission’s Standard Contractual Clauses adopted under Article 46(2)(c) of the GDPR. These clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
We can provide information about the security measures we implement to protect your personal data when transferred to third countries or international organizations. Please email us at info@wealthwaydigital.uk
10. Protection of Personal Data
We have implemented comprehensive organizational and technical measures to protect personal data. These measures prevent the accidental or unlawful destruction, loss, or modification of personal data.
While we strive to protect your personal data, we cannot guarantee its security will be error-free. We are not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of your personal data. This includes, but is not limited to, any unauthorised disclosure resulting from transmission errors, third-party access, or any other factors beyond our control.
If circumstances beyond our control impose legal or other requirements, we may be obligated to disclose your personal data to third parties, including public authorities. In such cases, we cannot guarantee the security measures applied by those third parties to your data.
Personal data cannot be transferred over the Internet in a completely secure manner. The Company cannot guarantee the safety of personal data you transmit to us through the Internet.
11. Hyperlinks to Third-Party Websites
Links to third-party websites and applications are provided on our website solely for your convenience. These external platforms operate independently and fall outside the company’s oversight. We are not responsible for how these sites or apps gather or process any personal data. Therefore, this Policy does not apply to actions taken through such third-party platforms.
When visiting any third-party website or app we recommend, please read its privacy policy before deciding to access or use their services. We also suggest that you share any personal data directly with them.
12. Updates to this Policy
We may revise this Policy at any time. When changes occur, we will promptly notify you by posting the updated Policy on our website. For significant changes, we will also make reasonable efforts to inform you through the channels we deem appropriate and publish an announcement on our site. Unless explicitly stated otherwise, each amendment takes effect upon publication of the revised Policy.
13. Your Rights Regarding Your Personal Information
You have the right to request that we verify the accuracy of your personal data, correct any mistakes, and delete any personal information we no longer need. You may also restrict the types and scope of how your personal data is processed.
If you're an EEA resident, please refer to this page:
You have access to a range of rights regarding the personal data you provide. To exercise any of these rights, please submit your request by email to the address below.
Access rights
The Company can verify whether the personal data being processed about you is accurate. If it is, you can access your personal data.
The Company will supply an electronic copy of your personal data currently being processed and may charge a reasonable fee for any additional copies. If you request it, the data will be made available electronically.
The right to access personal data must not infringe upon or conflict with the rights and freedoms of others. If a request would unduly harm another person’s rights or freedoms, the company may refuse to comply or limit the request’s scope and fulfillment.
Right to rectification
The Company may rectify any inaccurate personal data. You have the right to request the correction of any incomplete personal data concerning you, taking into account the purpose of processing.
Right to Erasure
The following reasons apply: (a) personal data are no longer necessary for the purpose for which they were collected or processed; (b) you withdraw consent and there is no legal basis for processing; (c) you object at any time, for reasons specific to your situation, to the processing of your personal data based on legitimate interests pursued by us or a third party; (e) personal data have been processed unlawfully; or (f) personal data must be erased to meet the company's legal obligations.
This right does not apply when processing is necessary (a) to comply with a legal obligation under European Union or member state law; or (b) to establish, exercise, or defend legal rights.
Processing restrictions
If you are concerned about the accuracy of your personal data, you may request that the company limit its processing.
When you request that your personal data be restricted, it will only be retained with your consent, or in order to create, exercise, or defend legal rights, to defend another natural person’s rights, or when necessary for reasons of significant public interest within the European Union or one of its member states.
Right to Data Portability
If the process is conducted by an automated system and relies on your consent or on a contract to which you are a party, you have the legal right to review the personal data you have provided to the company.
You are entitled to request that your personal data be transferred directly from the company to another controller, if technically feasible. Your right to erasure remains unaffected by exercising your right to data portability. The right to data portability does not interfere with anyone else's rights or liberties.
Right to challenge
You have the right to object at any time to the company’s or a third party’s processing of your personal data based on legitimate interests. This includes profiling based solely on those interests. If we can demonstrate compelling legitimate grounds for processing your personal data, we may continue unless you can show that your rights, freedoms, or interests, or your exercise, establishment, or defense of legal rights, outweigh our interests.
Regarding direct marketing, you have the right at any time to object to the processing of your personal data.
Right to decline consent
You may revoke your consent for us to process personal data about you at any time. This will not affect the legality or lawfulness of any processing that relied on your consent prior to its withdrawal.
You have the right to file a complaint with your supervisory authority.
You have the right to appeal to a supervisory authority established by a member state to protect individuals’ fundamental rights in relation to the processing of personal data within the European Union.
The laws of the European Union and its Member States may limit your rights regarding your personal data, as detailed in Section 13.
We will provide the requested information in accordance with your rights under Section 13 of this agreement within one month of receiving your request. If necessary—depending on both the nature and number of requests—we may extend this period by up to two months. Should an extension be required, we will notify you of the extension and its reasons within the original one-month timeframe.
As long as your request complies with section 13 of the law, we will provide the information you seek at no cost. If a request is unjustified, excessive, or repetitive, we may charge a reasonable fee to cover administrative expenses related to providing the information or executing the requested action. We may also decline to act.
If we have any doubts about the identity of the person submitting your request, the company may ask for further information.